Dunkin' - East Ridge

They REALLY need to know how to navigate their own app! Paid full price when it should have bn 1/3 of what I was charged! AND order was wrong!!

Apparently the very expensive reusable cups are just for looks. I bought a $25 cup. Washed it. Came back a few days later. Then they just charge me for a normal coffee in another plastic cup! So not helping environment or the wallet. Told the guy that I wanted the money back on my cup and he said no to that too. I'm sure my little bit of money isn't going to hurt a big corporation, but it's the last time I spend any more. Shame on Dunkin.

My food and drinks are always good and made properly but the thing I enjoy the most is how fast they serve me. If you order online they'll pretty much be waiting at the window with your order when you arrive. I don't even have to put my car in park I just pull up, confirm it's mine, grab it, and go!

The girl at the drive-through window that just handed me my coffee on March 20 at 2:15 PM made me a very awesome almond milk, latte. She was extremely sweet and brighten my day. I wish I could’ve gotten her name so I could’ve put it in this review, but hopefully the time listed will help you figure out who was working so she could get a good kudos.

The drive thru is slow. Got my coffee and it was filled with coffee grounds. Turned around and took it back. Went inside and trays and trash on ground. Employees playing with the food. The lady remade my coffee but still filled with grounds. Got a different coffee brew and coffee was alright. What a hassle and just didn't seem to care and the coffee clearly showed that.