Potbelly - East Peoria

Food is great, and so are the workers! Food: 5 Service: 5 Atmosphere: 5

I spent a lot of money ordering what was supposed to be two sandwiches, chips, and a drink. The drink and chips never came. I called 60 seconds after my order was placed through UberEATS to add toppings, that the app didn 't give me the option of adding for some reason (malfunction . I specifically spoke to the manager-on-duty (definitely only the supervisor, there 's no way she could manage an entire store with her attitude to add toppings. She took down on pen and paper, all of the 5 toppings, to my knowledge. 20 minutes later, two plain sandwiches arrive without chips or drink. Not the driver 's fault. I, on the other hand, call to ask the issue, and am met with the same female supervisor 's unprofessional attitude. She told me that they probably sent it out early (aren 't you in charge of the completion of orders? , which is why the rest of the order was missing. She had zero accountability. She won 't be manager for long, if that keeps up. Anyway, I ended up refunding and going to an entirely different sandwich chain for toppings and sides, because there was no way to give me my toppings on the side and they didn 't have containers to put them into . If you have a chip on your shoulder, get rid of it before dealing with customers. Clean up your attitude.

Sandwiches were flavorful an made to perfection Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Great service every time I get take out. The food is hot, tastes great, and they have it ready fast! They are always pleasant and helpful! Meal type: Lunch Price per person: $20–30

Went to potbelly today and really enjoyed my food but was disgusted by their tea container and that there was tea being served out of it Service: Dine in Meal type: Lunch