Afternoon Tea At Greywalls

The savoury starters were very disappointing. The piece of cold duck was very chewy. There was no cheese in the cheese profitable. The sandwiches were the best part of afternoon tea. The scones were lovely. The cakes were a bit disappointing. My mum said my homemade Victoria sponge was better. The service was appalling. We were ignored. We had the champagne afternoon tea booked and we had been sitting for over 25 minutes and I had to find the waiter to ask for the champagne. We had to go and ask for more tea so again had to go looking for a waiter. Not impressed by the poor service. Not once did they did check on us to see if everything was ok. They did not offer a selection of teas just offered tea or coffee. This was a present but I wouldn’t choose to come back. This is the worst service we’ve ever had.

Poor quality ingredients margarine on the sandwiches and perhaps the toughest portion of turkey I’ve ever been served. Wedge of pannetone felt lazy and disappointing. Is there a pastry chef?

We sat together in the library, enjoying our luxurious tea, as if we were the family in residence. In soft comfortable chairs and sofa, we ate delicate sandwiches, the most delicious scones and light numerous cakes and nibbles. The staff were friendly but left us to enjoy our repast without interference or any sense that there was any rush. The ambience was country living without any hassle but with a talented chef hidden the background. It was relaxing and luxurious, just the way afternoon tea should be.

A very delicious but bizarre experience. We had gone for a relatively late afternoon tea at around 4, and the lady serving us was fantastic, quick and attentive. The food was really tasty, you’re given a lot of both bites and tea/coffee. However, at 5pm, we were just finishing up, and the only people left in the conservatory. And we then proceeded to wait... and wait.. and wait... and finally at 5.30 had to search for a member staff in an apparently empty hotel. We were eventually brought the bill (by a different server), but we weren’t asked how everything was, so couldn’t tell them we had been waiting for more than half an hour with cold pots of tea. Presumably there had been a shift change, and the new server had forgotten we were in there. But I’d still recommend, just for the scones!

I’ve always had positive experiences at Greywalls and booked Afternoon Tea to celebrate a friend’s birthday. Good COVID measures were in place. The day that we visited was very, very quiet, and we sat by the fire in one of the lounges. This was very pleasant and comfortable. Service was good and staff were polite and friendly. However, the food itself was a bit disappointing. The sandwiches were particularly poor. Thick, supermarket-grade, sliced bread which had dried out and was bordering on stale (the sandwiches had possibly been made hours earlier and chilled) with no butter. It was ‘all dry bread and little filling’ and we only took a couple of bites and left the rest. There was also an assortment of very sweet desserts and sweet cakes. The absolute highlight of the afternoon were the warm scones with jam and cream. All-up it was a pleasant experience, but those sandwiches certainly let the food down. And for £31.50 a head, they should have been better.