Truly Scrumptious - East Hertfordshire

Fancied breakfast and wanted something different, this was recommended. Just great, and I will definitely return thank you.

Really disappointing breakfast, clearly cheap tinned mushrooms, tinned tomatoes no taste whatsoever, surely fresh tomatoes and mushrooms a bare minimum. Cappuccino was very nice hence the two stars, but feels like I paid £12 for a coffee and they only take cash! Wow this place has changed.

Initially quick and good service. Lovely hot chocolates, coffee and cakes, forgot a coffee but was quickly served to us when reminded. However the bill seemed more than expected and when we checked , we’d been charged for 8 items not the 7 we had ordered. When we very politely brought this up with the waitress instead of recognising the mistake which we didn’t mind , a mistake is a mistake , it happens! she would not listen and started to become rude and needlessly defensive, stating “we are too busy” to deal with this issue . Even though it was their mistake and a simple refund would have sufficed. Seeing that this was going in circles, I stated again that we had been overcharged but I was happy to leave it and we would just leave the cafe, this was met with more rudeness and the overcharged money shoved back at us. Such a shame that a simple mistake was handled in such a poor manner not very good customer service. We were not complaining at all, we merely pointed out we had been overcharged which I don’t think is unreasonable, and we received appalling service. Now I’ve looked at the reviews of this place, it’s clear that from other reviews the bad customer service is a recurring problem!

Stopped for a cup of tea each and my partner a portion of chips. I’m not meant to eat chips and kept getting tempted so asked but if I could just have a side of advocado and salmon! This is what it got such a lovely presentation and it stopped me whipping his chips! It’s only the 2nd we’ve been to Ware but this cafe is definitely on our list for breakfasts and lunch.

Excellent for a good egg mayo sandwich (other fillings are available ; and an all day breakfast. Good place for a Saturday afternoon break from shopping