Caffe Nero Alton - Feedback

I don't understand why this place is so slow. There are plenty of staff standing around watching each other, and the service is slow. The cleaning and clearing...

Ordered two pistachio ice lattes, when we received them they didn’t have any syrup and the coffee beans were burnt, we asked for syrup as we thought this may he...

The coffee shop is very dirty and dusty, everything needs a thorough cleaning. You can run your fingers along the edges and collect dust. It's a shame because t...

I suffer from depression, the staff at Nero's in Alton are a breath of fresh air, so much so I make a point of dropping in for a coffee and a caramel shortbread...

I decided to try Nero's after receiving terrible customer service at Bottega dei Sapori. At Nero's, I was greeted by a lovely barista who provided excellent ser...