Bulland's Coffee House

We waited an hour for our food which was quite honestly the worst lunch I’ve ever paid for. Wrap had 2 tiny bits of chicken (looked like half a chicken nugget in each wrap) and a bit of sauce in each with no salad chips rock solid. Sandwich was dry and soup tasteless. Could have made better myself and would have been much quicker! Cobwebs on the teddy bears hanging from the ceiling and didn’t feel overly clean in other areas either. The young waitresses were very friendly but a shame about everything else! Will not be returning.

This was a second visit for us after a great experience about2 years ago. Could not have been any different. Waiting over 90 mins for food was not great so when I asked at the desk I was abruptly told they were busy despite having space at tables and less than 30 covers. As I was waiting at the counter to speak to someone I saw staff wiping their noses and wallets then touching plates and napkins. I was told our order was next but they had clearly not started it so opted to leave rather than eat late and unhygienic food. Will not visit again.

Was stood waiting to be seated ,10min place wasn't thst busy and staff just ignored us ,didn't even say we will be with u in a moment, just looked at us like we weren't desired customers and got on with what they were doing ,we turned and left ....how rude tho

I had just completed a lovely walk and was looking forward to a coffee and scone before heading shopping then home. It had been a while since I had been in this cafe and I was passing so! there I was! Coffee came fairly quickly but my scone reminded me of my own disastrous cooking skills! It was burnt! It looked more like a rock bun! I asked if I could have one which wasnt burnt and was told they are all the same! I refused any type of scone! I would never put that down to someone! On commenting when I paid I was told once you get past the crust it is lovely inside!! I also observed a server advising people certain items were not available and also someone left practically their whole salad on the plate!! I think the public deserve better than this! Needless to say I wont be back there are better coffee shops in Milngavie! I notice they are advertising for staff perhaps when that happens things will improve????

Food's not bad, but overpriced but for a dog café they really ought to hire staff who are actually dog people. Not very friendly (possibly cos I wasn't dressed as fancy as the guy who was being bent over backwards for).