The Minster Arms - East Dorset

Went in for a drink after the carol service in the Minster last night, I approached the bar where the barmaid was serving a couple of people, after she had finished she just disappeared into the kitchen and then re-appeared in the main body of the pub, I politely asked if there was any one serving, I am busy doing something else she snarled, so I went back to the bar to wait only for her to re-appear and serve someone who had gone to the bar after me. With that I left to find a pub with bar staff who had manners, Will not be visiting again any time soon.

We were in Wimborne to attend a show at the theatre and stayed at a lovely accommodation with a cosy pub. The food was great and our room was fantastic. The staff, especially Hanna, were delightful and very welcoming. Hanna couldn't do enough for us and we are already planning to return when we attend another show. Highly recommend this place.

This was our second visit to this charming pub/hotel. The rooms are unique, comfortable, and very clean. We only had breakfast here this time, and there was a great variety of options, all cooked to perfection. The staff was polite and friendly. Hannah, you are fantastic at your job and a wonderful hostess.

Noticed the Minster Arms was open again (under new management for 3 weeks) so popped in for a Sunday roast with my son. It was delicious, we had great service and this place has a lovely ambiance. We will be back, thank you.

Comfortable king size bed but duvet too small. Quiet location. BUT… No car park Directions to nearest (paying) car park incomprehensible over phone Pub was closed when we returned 9.30pm Struggled to unlock outer door Grubby carpet on way to room Only one coat hanger on rail – no wardrobe Very dim lighting Only one bedside lamp (double room) Full length mirror but too dark to see properly Tea bags but no teaspoon Nowhere to put toiletries in en suite Difficult to fill large electric teapot – wouldn’t fit easily under the tap in the tiny sink Shower plug hole blocked – water overflowed soaking the shower mat Toilet seat very loose No light above mirror so again, couldn’t see properly Handwash provided but no shower soap No emergency instructions – the floor plan on the wall impossible to read because a) too small and b) poor lighting Only one chair Nowhere to sit to eat breakfast ‘Continental breakfast’ delivered the night before and left outside room basically consisted of small cereal packets, UHT milk, croissants poorly wrapped in tinfoil, bananas, apples and apple juice. Would not stay here again!