Mr Pancho's Mexican And Grill

The drinks are huge, the menu is large and the energy is fun. They have a room for large parties as well.

Food and drinks are good as usual. Service has started to become slow. It was not busy when we went, but the server was hard to find and didn't check on us regularly.

We went to dinner last night as a family of six. Food was good, service not so much! My boyfriend ordered the birria tacos which were delicious however…. There was a small rubber band in his birria soup which he had dunked and eaten all of his tacos in. We did not ask for a refund, just simply told our server and showed him the rubber-band. His response “no not in there”, we tried to reach out to the blonde American waitress as ours didn’t speak much English and told her what had happened and she laughed at us and walked away while our server continued to publicly ridicule us and call us liars! We frequent this establishment often and I’ve never experienced an item in my food before so this was a first but the treatment we received after just informing the staff was unacceptable! Not to mention my four children were watching and being a part of this ridicule as well. Definitely need work in the customer service area!

We dined outside on a beautiful..but windy day. Service was good. Food was delicious. Would definitely go back next time we go through that way.

Great people! Service was awesome, and as always the food was awesome! That's why we go there !!Parking: Easy and free parkingKid-friendliness: My granddaughter loves going to Pancho's !