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Bidrage med feedbackHorrendous! Order arrived completely wrong, rang up to let them know and ask for my actual order, to be told it would have to be cooked again and I would have to wait again.... 10 minutes later they rang back to tell me that within the two bags (one of which wasn’t mine) that had been delivered was my order... opened it up to find some bits of my order but other bits missing... told the lady this on the phone and was basically told to eat what was there!! As someone with a food allergy this was NOT an option. By this point I was truly fed up and hungry having waited an hour and a half so said I wanted a refund and I’d go elsewhere. Her response ‘I can’t give you a refund I don’t have the money!! Plus you’ve got our food!!!’ At this point my friend and I lost our s t!! I replied ‘so come get your food it will be bagged up outside the front door it’s not been touched and give me my f ing refund!!’ Currently hungry, angry and STILL waiting on my refund!! AVOID AVOID AVOID!!!!!
Another amazing meal from these guys. A couple of minutes late, but who cares when the food is piping hot and absolutely delicious!!! Daughter said it was the best rice she's ever eaten. Keep up the great food!
Wonderful food. Great portions and tastes really good. Ordering was fast and pleasant, the delivery was rapid and friendly.
The food came piping hot , fresh and portions were above ample size. For the cost we really can't complain. Delivery time was to be expected for the weekend too. Thankyou for a very delicious meal.
Absolutely disgusted with the service we received. Clearly States on the just eat website delivery charge £1.40 to Stoney Stanton which is where we ordered to. However at the end of the order it charged £2.20 for delivery which was paid by card. Anyway regardless of the fact they charged extra on the website the Food has just came and the delivery driver stated there was an extra pound to pay! We had no cash only card. Rang up and they said ‘don’t worry about it this time just pay it next time’ so we asked the lady on the phone to repeat that to the driver and he heard, yet driver decided to ring just to check and after he hung up said ‘oh we usually take something out the bag then if you don’t have it’ well I can say one thing there definitely won’t be a ‘next time’. Wouldn’t mind so much if the food was nice but it genuinely tasted shocking!! noodles so soggy as well as the spring rolls and rice tasted like it had been reheated. As a business you cannot just decide to add on extra charges especially when it’s already been paid for online. Will NOT be ordering again. Have all the screenshots of the delivery charge on the just eat website however it won’t let me post pictures on here. Shocking service. First and last time ordering from here will stick to The Peking in Stoney Stanton. Fab food and service would recommend going there instead of this sh show.
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