Domino's Pizza - Ealing

I am afraid that this pizza brand has grown too big and cannot cope with busy periods and sudden surges of takeaway pizza deliveries to the extent that your order turns up either lukewarm or cold even though you only live about 10 minutes (if that) from the outlet. This has happened more frequently in recent takeaways that a pizza has not only taken approximately 1hr 20mins to be delivered and when it does arrive the food was found to be lukewarm whether it was the Pizzas, Garlic Bread or sides. I have also noticed that the quality of the pizzas has also dropped. When you ring the outlet to query where your order is, you are given a ‘**** and bull’ story that the driver is on his way…another 30 minutes!! Then the outlet say we will send you a free drink…really, send another driver out, oh come on Dominos who are you kidding!! Just deliver the original order – it’s supposed to be fast food!! We could have made pizzas in less time at home, and that’s including the dough proving time. Once upon a time you would get (as far as takeaways go) a good hot pizza delivered very quickly not anymore. That is a thing of the past. These pizzas for what they are – are actually very expensive – and with the amount of money that I have spent on this brand over the years I feel well justified in writing a review. I shall not be using this brand anymore and will be making my own pizzas at home which are actually very good (I don’t mind saying) with fresh ingredients and oh yeah… they will be hot to eat!!

So working on a local contract, I ordered a Pizza with extra toppings and a few other things for my dinner at the nearby Holiday Inn express. Ordered and paid for on line arrived 4 mins late, but it was waiting for me when I got there. I thought the guy behind the counter did a double take when he looked at the on line order to confirm, but thought nothing of it. Checked I had my Pizza, drink and side order, then went back to the hotel. Opened up everything only to find a basic Pizza with none of the 3 extra toppings I'd ordered and PAID FOR! What do you do pack it all up again and walk back, or complain the following day. Well, if you are leaving early in the morning you can't pop in and complain, so complain on line! But you can't do that as the web site tells you to take up complaints with the local shop! Other course of action bad review on Trip Advisor and put it down to a lesson learned probably use Papa John's next time too!

The food there was always hot and delicious. The restaurant was very clean and it was good that you could see your good made right in front of you. We ate there two of the three nights that we were there because we would get in so late from our activities. the pizza and wings were great and I love the fact that they provided a dipping sauce for the pizza. Very pleasing.

We decided to stop by the Travelodge down the street since they were not serving food at the time. We ended up ordering from this restaurant three times through their app for pick-up. It only took about 15 minutes from ordering to having our food ready, so by the time we arrived, it was already prepared. The pricing was really affordable thanks to the automatic deal calculator. The food was consistently hot and delicious, and we would definitely order from here again. The staff were also friendly and helpful.

The restaurant serves delicious, hot food with fast and efficient service. The dishes are flavorful and worth the price. Thank you, we will definitely be back.