Caribou Coffee - Duluth

I love it when the barista can joke with you when your having a hard day, a little smile goes a long way!

My drink order got mixed up with another customers it happens! They were so willing to make it right when I called half an hour later. I came back, got my correct drink PLUS a size upgrade (and they made sure to not put the whipped cream like my original order said but I forgot to mention when I returned). This caribou is a little bit out of my way but will definitely be the one I continue going to! You guys rock ??

I 'm not one to complain but I do mostly walk in pick up orders and the last 4x they haven 't even looked at what I ordered. They were great before the last several times. I changed the milk chocolate to white chocolate like I do every time. I finally was like okay this is the 4th time I 've ordered and it 's been wrong, could you make this with White Chocolate like I ordered please and she just scoffed and said ahhhh yeah I thanked her 3x and she never said another word to

My favorite caribou location thanks to the friendly staff who make the best coffees around. Ut makes it hard to go to a closer location when I know I'll be taken care of here.

The staff at this location understands customer service. Super friendly and engaging!