Costa Coffee - Dudley

There was a limited choice of breakfast food,I ended up with a soggy pastry, would find it hard to recommend

The restaurant had dirty tables with trays, plates, and cups scattered everywhere. It seemed like none of the tables had been wiped down. If there were no clean tables available, you had to clean one off yourself or sit at a dirty table and clean it. The staff seemed to have nothing to do, as there were not many customers, but they were not cleaning either. The toilets were also dirty and in poor condition. I couldn't enjoy my meal or drink because I was so distracted by how unclean the restaurant was. Overall, the experience was unpleasant and I don't plan on returning due to the laziness of the staff and the unsanitary conditions.

Cafe is very clean, modern looking. Good choice of treats too. However it's very slow service and staff seem to go by a script and that's it, there's no pleasantries and with just one order Infront of me it took nearly 15 minutes just to get 2 coffees.

Popped in for a takeaway coffee and was not disappointed. The store was clean and the staff were friendly and professional. The drink made was amazing. Would be coming back here again.

Popped in for coffee and toastie to take out and got greeted with some awful customer service. Cafe wasn't busy despite being around 9am. Ordered two toasties, and two coffees and recieved no pleasantries. Both female and male staff member didn't seem happy to be there and failed to say thank you. I don't have high expectations with customer service but expect the basics when I'm spending money in an establishment.