The Counter - Dublin

The food is excellent. But the service is massively lacking. I've been a few times, and service is always very slow. Slow to take order, bring drinks and give the bill. The food is the fastest thing about it. I was there recently again on a busy Friday evening, it took 25 mins to have our order taken. We ordered more drinks during the meal, and it took them 30 mins before they arrived, despite staff behind the bar not looking busy and being on their phones. We also ordered milkshakes after our food to finish with which actually never came, and we had to get them to takeaway. It took 35 mins of actively looking for a server to get our bill. We were there for 3.5 hours when we only really planned on being there for 1.5 hours. Food and drink is great, but the service really lets it down. The night we were there it was clearly losing them business, as people were turning away and not waiting in the queue. The staff were very friendly, but we never got any apologies for how long things took.

Although the prices were a bit high, the burgers were incredibly tasty and the shakes were absolutely delicious. My boyfriend ordered a chocolate shake, while I chose a DIY banana, strawberry, and marshmallow shake, and both were fantastic.

I had a wonderful experience at this restaurant! They are open all day, so you can enjoy a delicious burger at any time. The service is excellent, with friendly staff who are happy to explain the DIY burger concept and answer any questions. I tried a gluten-free burger with organic meat, onions, spinach, goat cheese, green beans, egg, and bacon, accompanied by apricot sauce and mustard. The burger was amazing, with flavorful goat cheese and tasty meat. I was disappointed with the normal fries but loved the peanut butter milkshake. Overall, the food is worth the price and I would definitely return to try another delicious combination.

We went to The Counter last night en famille for my son 's 18th birthday. The restaurant was a hit with young and old and we 're all looking forward to a return trip. Basic decor but nice music and very pleasant ambiance overall. Good friendly service and a helpful explanation of the process to build your own burger . I 've attached a photo of the menu form that each customer has to complete to design their burger. Not being a fan of buns, I ordered a burger in a bowl with blue cheese, sun-dried tomatoes, regular tomatoes, olives, mixed baby greens and vinagrette ..... strange but tasty ... there wasn 't any evidence left in the bowl. We all loved the place and the food. Two of myboys particularly liked the bottles of root beer. I recommend it ... but only when its not too busy because you can 't reserve tables.

After doing some shopping, we decided to have dinner at this restaurant and were fortunate enough to find a seat as it was almost closing time. Despite the late hour, we did not feel rushed and the restaurant was busy. I really liked that you could customize your own burger from a wide variety of toppings. I opted for grilled pineapple, almonds, roasted red peppers, pesto, onion, lettuce, tomatoes, olives, and cheese. The burger was delicious and the shoestring fries I ordered on the side were also very tasty. My husband ordered the dinner portion of chicken wings, which was very generous. The wings were good, but I was very happy with my custom burger.