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Bidrage med feedbackOrdered 2 pizzas for 1940...delivered at 1908...cold by the time family arrived...manager rude and unhelpful..said we should have REFUSED to accept the order ...extremely rude on the phone..the app had not given me the option to prepay and I was not there when delivered 35 minutes early...manager phoned 3 times..I agreed I would drop money in the next day and yet he later sent delivery driver back to the door at 2300) to collect the money ...and said I was barred from the app ! Shocking customer service...upset.. angry after 30 years of loyal ordering from Silvios...shame on you and a disgrace to honest loyal customers
Food was nice and delivery was quick, but the 5.80 for a double bunburger is asking a bit much when a half pounder is cheaper in most other places 5.50 or less, at that price that's what I taught I was getting disappointment is not the word also 10.50 for a 10 inch pizza when you can get a better and bigger pizza for less than 10 euro. As this is the first time ordering from here it was not a good first impression and won't be ordering again
Food arrived after 1.5 hours. 40 minutes after “left the restaurant” message. Food was cold but we’d waited so long we didn’t want to send it back so we reheated it. Stupid move. Found a piece of bone in burger. A beef burger. Called the restaurant to be told we should have sent it back and we couldn’t prove it was cold if they didn’t get it back. Argument ensued until they sent a driver up to pick up the piece of bone from us. Nothing back from them at all. Could tell by the quality that even if it had been on time it wouldn’t have been good food. Gone massively downhill. Avoid.
Worst kebab ive ever recieved in a chipper, chips were soggy also, used to be the best chipper in the area back in the day, seriously gone down hill, will never go back.
No masks on any of the staff tonight, we just turned around and walked out. There’s a pandemic! Dublin is doing brutal! And here they’re all huddled inside the counter not wearing masks?! Selfish and dangerous.