Cold Stone Creamery - Downey

This establishment should provide masks if they are going to require you to wear them in order to enter, employees do not wash hands after handling debit cards and money or in between severing customers. IF we as customers are required to wear a mask then they should not be able to handle items then help another customer. Will never come to this store again. Very sad!!!

I went here july 14 2021 around 2 pm. there were 4 ladies at the counter and 2 helped me out. one of them (big lady) has the ugliest personality. cant even get my order right and does not communicate. all in all this is bu far my worst cold stone experience. I hope this employee gets replaced

I love this specific location. I always get their ? split. Two scoops of vanilla light and one chocolate scoop with layered chopped peanuts, hot fudge and whipped cream. Extra fudge and whipped cream too. It's the best!!!! The price is not bad either. My pleasure ?

Fast service. The ice cream is very creamy and filling.

The ice cream here is extremely overpriced; I can't understand why people choose to spend their money at a place like this, but I suppose everyone has their preferences. Unfortunately, the service is quite disappointing. The staff is unapologetically rude, which only adds to the overall negative experience.