Carlo's Pizza House - Downey

Hours showed they were open and they charged me online. I Got to the restaurant and it is locked and closed. I am seeing this review from multiple people. Thievery at its finest. Terrible way to do business

I ordered the white pizza tonight and it was ah-mazing. I am big on customer service. That was even better than the pizza. I look forward to coming back and trying the pasta. The pizza did what it was to do, the garlic hit and the Alfredo did as well. It was overall very good.

I called it order for pickup at 7:00 was informed that it would take 30 minutes. I got there at 7:30 paid for the calzone, then was informed after pain that I'd have to wait 10 more minutes because they had to make meatloaf. Seen that they hadn't even started on my calzone because they started making it right when I got there and that it only actually took 10 minutes to cook was really upsetting. I've been a line cook for 7 years everything is supposed to be ready before service there were no orders before me I was the only order, 40 minutes for a calzone that only takes 10 minutes that's very bad customer service.

On Google it shows that the place is open..but when I called it went straight to voice-mail so I went online and ordered my pizza. The online service took my order and charged my debit card and told me my order would be ready in 30 minutes. When I drove to the restaurant it was CLOSED! The restaurant next door said that it is open sometimes and closed at odd hours. I'm very disappointed and the owner should not post online that he's open when he is closed his pizzas are good but he has lost a customer!!!!!

Please update your hours of operation we came on a late night around 1030pm since google, yelp.. says you guys are open till 4am. Not true, lady at the bar said sorry we are closed!