Dairy Queen (treat)

The woman at the counter was quite unfriendly. Since this is an ice cream shop aimed at families, they really need to improve their customer service training.

We visited to celebrate a birthday and had an excellent experience. The customer service was exceptional; the staff member at the entrance was very helpful and even made us laugh, creating a warm and welcoming atmosphere. I highly recommend this restaurant!

I am quite disappointed, especially when I think back to how things were just 2-3 years ago. However, I want to end on a positive note. I genuinely hope the owner sees this and other reviews about this Dairy Queen location and takes swift action to make improvements. I'm willing to give it another chance and truly hope it can return to being the beloved 4.8-star destination my family loved visiting on sunny days. Owner, please take action right away!

I visited Dairy Queen expecting a fun outing with my child, but unfortunately, it was quite disappointing. Upon arrival, I noticed an employee cursing under his breath even though there were children nearby. The blizzard grinder was dirty, and the counter was covered in crumbs from Oreos and other items, making it look very unsanitary. When we received our food, it appeared as if it had been prepared with disdain rather than care. I later learned that the employee's name is Kevin, and I believe this situation needs to be addressed.

I ordered a sundae but ended up with a volcano instead, resulting in a messy ice cream disaster all over my hands. When I brought it up, they simply apologized for the mess. They really need to rethink their staff, as this could potentially damage their good reputation. Despite this, I still love Dairy Queen.