Starbucks Coffee - Detroit

This is the second time I order a drink at this location and it is horrible. I ordered a Carmel Apple Spice and it is so sour. It's nasty!!! I had someone pick it up for me since I am at work until 11:45pm and can't leave. Now I'm out of my money and I don't have a drink. I'll never order from this location again.

Nice, clean, quick coffee shop within the Westin Book

I come to this location a lot because it’s the closest one to my house that has easy parking. The 15 minute parking outside is convenient compared to Kennedy square location that doesn’t have parking more for folks walking about. My drinks are always correct and delicious and the door men are nice and always open the door for you. I like this location best of the 3 downtown that are easily accessible. The Marquette one seems to be out of stuff I like often. The spiced apple oat milk frappe is delicious highly Recommend!

Doesn't take cash and my order was not as good as they last time I had it. I guess it depends on who makes it and how much they care to satisfy the customers.

I am not one to post negative reviews about anything, but in light of the number of issues we experienced at this hotel and the disappointments and stress it caused me surrounding my wedding day, I felt I should share my experience. We had arranged a wedding block here for my bridal party, and had been assigned an event coordinator for my day of wedding needs because the plan was to have my bridesmaids get ready in my hotel suite with me. We had worked with an event coordinator through the hotel to arrange for a full length mirror, champagne flutes, bar stools, and a continental breakfast to be delivered to my suite the morning of the wedding so that all of the bridesmaids could comfortably get ready and enjoy a nice breakfast together. We had planned this with the event coordinator back in MARCH, and had a full chain of emails discussing the wedding day plans and confirmed everything multiple times. My wedding day in SEPTEMBER came around, and me and the bridal party were in my suite awaiting breakfast and supplies that never came. After we had been discussing these plans for months. When we called the desk to inquire about where everything was, they stated that they had no record of any of this in suite order. And furthermore, that there were no event coordinators in house that day which came as a shock to me considering I was told multiple times that all of their rooms were booked out and this was their busiest weekend of the year…and they had no event coordinators in house? I found that odd. So then I then spent the morning of my wedding day stressed out, angry, and hungry and we had to send my now husband and his groomsmen out to buy us some food somewhere before we went out to take pictures. We were able to eventually get the bar stools, champagne flutes, and mirror that we ordered…but it took multiple irritated phone calls to the front desk and they arrived hours later. What was supposed to be a nice, happy and relaxing morning turned into a stressful and frustrating one. I feel that I am being nice in not name dropping the event coordinator on here. I was even frustrated by how difficult it was to get a refund considering how much they dropped the ball, it was hard to get some money back. I would like to say thank you to John Frost though, as he was able to get our refunds pushed through after asking multiple people, multiple times. I was incredibly disappointed in my stay here, and I won’t be returning or recommending this place to anyone.