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Bidrage med feedbackAgeed with all the bad reviews for this location have counted 12 people behind the counter 4-5 of them seemed in no hurry or had no idea their role in the store. It took 25 minutes from the time I ordered to get soup and a warm bowl and a few smoothies. After 15 minutes, they told me they didn't have the ingredients to make the smoothes I ordered. This is Saturday at 13:45. Then lost the last pastry I had ordered, even though someone said they put it on the counter? The food was cold when I received it. Terrible management, funny how they had enough people?. But can't do it. It's ugly for Ballwin. Previous Bread Co. Store was much better managed. The future for this store doesn't look bright?. I will not have been protecting
I gave up at Kirkwood Bread Co. OMG Des Peres Brot Co is great. When you go through the drive, they always tell you their name. The best thing is that my orders are always perfect.
My bagel order for a dozen and A Half was only filled for a dozen and didn't even ask me what I would like to replace sold out items, I just didn't. Everyone looks dazzling and confused, why I asked to complete my order. Has not even offered a refund or apology.
The drive thru is the half of the time closed. each time you go, they are out of something. Just command a suppe to go, which took 5 minutes during a slow time and came without spoons or serviettes. also the food quality has gone down since its purchase. a different place.
Disappointing, store was not very clean, tomato and onion soups were thick and gooey and not heated well. Staff, while nice upon approach announced to us that they were closing early ...after we paid. I asked if we had time to dine in, gentleman said, yes, but we are college, students and need to study so we are going to close now . My husband looked at one another perplexed as to how staff could tell customers that. This is the also the second time, we ordered soup and was disappointed. Also, purchased bake goods both times, which were fine. We used to love this location, however there needs to be improvement for us to come back.