Snow Factory - Des Peres

Great amazing place to catch a tasty brain freeze!!!! Amazing flavors of ice

My daughter and her friend loved this place! We all loved watching the guy make and roll the ice cream. The dragon's breath candy made us look like we were smoking, which was really funny. The ice cream tastes really good too. I read other reviews about this place having poor customer service, but we did not experience that at all. Our order was taken promptly and they were friendly.

When we approached the register the man working just sat there on his phone as if we weren’t there, I waited a few minutes and he still didn’t take our order so I just started stating it. The ice cream was ok but I had ordered a boba tea and he had spilled syrup all down the outside of the cup, I hadn’t noticed when I went to get the cup from him and he didn’t say anything as well, when I set the cup down at my table and saw that I now had syrup all over I looked back up at him and saw him just wipe off his hands and get back to being on his phone.

Apparently they close at 7:30, I check the comments and it’s the same people running it. No accountability within the business. Shut the place down. Go get icecream somewere else. This business does not deserve money

I gave three stars to this snow factory, boba tea is $5 per glass, but nothing even close to a boba tea milkshake. They have all same flavors just add caramel if you want caramel or if you want chocolate cookies they will put cookies on top. ? its a clean store, with no variety. Ice creams are good.