Wingstop - Des Moines

STOP WINGS ON 3803 MERLEY HAY RD The person person we got my order got It wrong, i told him right away and he still didn?t change it so this is what i got fries and no veggies when i told him the oposité, i went to an other guy so he could change my order and all he said was that?s how we do it?conclusion its the was an awful experience with the staff the wings were good even tho they just decide to put one of my choices and one theirs?. TOTALLY NOT RECOMMEND THIS STOP WINGS at all?they need better staff with better training or training the ones they have?.

Maybe pick a little more appropriate music for your customers walking in. Bringing in a five year old child to a place blasting music with N-Bombs and other expletives isn?t really appropriate for a wing joint, much less anywhere. Just my opinion. Also, customer service sucks. Couldn?t get anyone to take my order. The cook is more worried about bopping his fat head to the beat right now than helping customers.

Messed up my order 2 days in a row. Ended up getting plain wings I had to wait for. If that's what i wanted i could of gone to 100 different chicken restaurants. Saw the staff talk on the phone to a door dash customer but couldn't bother to communicate with me when I was in store. They clearly had ran out of sauce and were unable to handle the situation, no fault of the employees. There's no recourse though, the phone line doesn't get you even an automated response. Submitting a review gets you some fries if you bother to give them another chance and be afraid to tell you they're gonna f up your order again.

I have visited this restaurant multiple times and have always been impressed by their friendly and accommodating service. They have never gotten my order wrong and the food is consistently delicious. I absolutely love this Wingstop - they have gone above and beyond to ensure my experience is enjoyable and I am truly grateful for their efforts.

As always, the food at this restaurant was delicious and freshly prepared. My wife had inquiries about the spiciness of certain sauces, and the staff was very accommodating. This wasn't our first time here, and it certainly won't be our last, as we adore this restaurant and this specific location.