Oak And Acorn Derby

So it was absolutely disgusting service tonight my daughter who is 18 years old yes she had no id but was told she couldn’t finish her drink which was fine. The food was cold to which I got a member of staff to feel the food which she agreed with me that it was cold (felt like it was straight out the fridge) and when I mentioned this when I went to pay nothing was done about this absolutely disgusting then we was outside waiting for a taxi and my daughter who is 18 was vaping and the manager told us we had to leave as she had no id what a joke I work for the company it’s shocking behaviour how rude it was tonight disgusting.

Called in for a burger after work Really warm welcome from .Harry and Jack .Very quick service and my burger was very tasty.Nice atmosphere and felt comfortable being on my own.Had a plain burger but was impressed by the menu.Plenty of choice at reasonable prices

Came with my children, as I often do for dinner, was denied service because I had a bralette top on and high waisted trousers as it was the barmaids against preference, not against dress code. Been wearing it all day in other venues. No problem. Embarrassing for me and my children . Will not be coming back

We booked a table for 6.45, we arrived early at 6.30 and we’re shown to our table. No mention of any issues at all, there was a scan code on the table for ordering on the phone which we did at 6.45 food and drinks. The drinks came within 10 minutes, at 7.45 I asked where our food was to be told that they were busy because everyone ordered at the same time, and the wait was an hour. At 8 o’clock we were told that the last portion of mashed potato had been burnt and cooked our youngest have chips instead which we agreed to, then at 8.30, 1hr 45 minutes after ordering the food finally arrived most of which was cold and uneditable. Having spoken to the waiter he said just go to the bar and get a full refund, which I did. Obviously we’d never return again.

Bought my mum out to try the bingo on Thursday night.Staff were friendly and service was quick.Atmoshere was lively and everyone very friendly.We had a great evening and will be returning next week.Maybe even visit earlier and eat before the bingo.Menu looked very tasty