Moonsha Japanese Bar Restaurant - Derby

Arrived for dinner at 0600 . Starters at 0630 and then waited until 0745 for mains . Awful service despite food being OK . No explanation for service problems . Last time coming here .

1. soup (it's just WATER there were 3 crackers and a couple of nuri leaves cut into slices. 2. there was cucumber and salmon sushi (VERY SMALL, without avocado . 3. sushi with tuna SPECIALLY ordered SPICY, they brought it not spicy at all (there was a drop of hot sauce, which is sold in stores, not prepared in a restaurant! 4. the food was not brought immediately, but gradually! We were forced to wait for the food to be brought to EVERYONE and only then did we start eating (it’s not nice to eat when someone else doesn’t have his food . 5. MIX sushi came with MAYONNAISE! Terrible ! I don’t know a single restaurant where the decor is MAYONNAISE (this is not correct the sushi is so BIG that you don’t know HOW to put it in your mouth! 6. wasabi is OLD, DRY and NOT SPICY! So I'm not surprised why the restaurant is empty. If a customer orders SPICY sushi, then please bring SPICY (without a drop of store bought hot sauce ! The restaurant was disappointing. The only tasty dishes were the seafood noodles, beef rice and chicken rice.

Would 100% recommend. We had Edamame beans delicious Salt and pepper squid massive pieces of battered squid Chilli king prawns absolutely amazing, so so tasty King prawn skewer that was good too Bento boxes chicken, beef and salmon ones were all fab sauce was amazing. Rice was sticky and lovely Sushi boat would recommend to anyone who likes sushi Visited for my daughters 14th birthday, service was fab, waitresses all friendly. Nice little novelty of the robot singing happy birthday whilst delivering the food too! Thanks for a brilliant experience

We went to Moonsha on the 22nd for our daughter's birthday meal. As it was a Tuesday evening it wasn't busy. The menu is easy to follow and pictures help with the descriptions, the staff were friendly and efficient. Prices of starters (and some mains) were higher than other places but they were very good. Plenty of choice for mains and again, food was good. All food is brought out by an odd robot, a bit of a gimmick but certainly made us smile. My only criticisms were that there wasn't much choice for wines and maybe a bit more interaction and help with choosing food if (like us) you don't have any experience of Japanese food.

This is by far the worst dining experience I have ever had. Let me begin by emphasizing that this is NOT a Japanese restaurant. I went with my son for dinner and the service was friendly, but the decor was offensive to anyone with respect for Japanese culture. The prices for the starters were outrageous and the quality matched. The salt and pepper squid was smelly and tasteless, the chicken tori karaage was worse than McDonald's nuggets, and the king prawns were drowning in treacle. The mains, beef and chicken bento boxes, were equally disappointing with bland, pre-cooked meat and an overwhelming amount of sauce. The sticky, dirty atmosphere of the restaurant only added to the disappointment. I couldn't even finish my meal and the waiter seemed to understand my frustration. Overall, I would not recommend this place for Chinese food - save yourself the disappointment and go to Wagamama instead. It will be cheaper and potentially better.