Arby's - Decatur

If I were to give a worse assessment. that was the worst experience of arby ever. I could not be more disappointed with the personal, unhygienic and lazy. they have not even given me and my husband attention when we came in and wanted to order. we went out of becuase, we went unnoticed, but went online to order, online it said they were working, and remember that the people went through the drive thru, so we knew they were still open. we waited for the journey for over 15 minutes and when we finally came next, our order did not come through, but we had the virtual reception and everything. we showed her our quitting and she was like cmon we just want to eat ours that we have already made. lady said, okay I'll see what I can do, told us that we're pulling to the corner and waiting. we waited for us not to know how long we're ready to go. then they finally gave us a small crumb pocket. we drove completely clogged to discover that they have completely messed up our order. we ordered 2 meal times the fresh market buffalo buffalo buffalo buffalo buffalo buffalo buffalo buffalo packed meal x2 a small and a big. We have the packings that fell apart and 1 small cup stale, stinky, rocky fry. I can go on and on, but literally we hated that. we do not recommend this place to anyone. seriously do not even consider.

They have the best bratbeef! and the holy screams and shake are heavenly.

Tried the new deluxe burger was good but still just another quick serve burger nothing too special and high price point

I seriously wait all year for the Pecan chicken Salad sandwich to come back out in the spring. It is the best sandwich offered from any fast food chain as far as I am concerned. The problem is more times than not when I show up to get a sandwich they are out. I don’t understand why someone doesn’t start making more when they notice they are almost out. The sandwiches are costly and I promise I simply drive off when you are out. Because I had to drive off tonight I am giving a “3” had then sandwiches been placed in my hands you definitely would have received a “5”

The chicken pecan salad is wonderful! I order it without the bread and no lettuce and they put it in a bowl for me. I wish They Carried this all year long!