Tim Hortons - Dearborn

As an avid ice capp drinker, this time hortons has NEVER let me down. Always gets my order correct and it always tastes good here!! The staff is also the nicest out of all the timmies I go to, especially the morning manager (I’d assume) and the rest of the morning crew! same goes for the group of guys who work at night who are always kind and went out of their way to have a nice little convo. fav timmies thank you all!

Delicious food that is made fast with great prices!

I can’t find one nice thing to say about this place other than one time, they gave me extra napkins without asking. The last few times I’ve gone through the drive-thru have resulted in the following:1. Cash only. I asked if I could pay using the app. The guy taking orders shouted back “IT IS CASH ONLY!”I just took off. I bet they’re pocketing the money over there.2. They have a Spring/Summer special that includes 2 iced lattes after 2pm. I pulled to get one about 7pm and the drive thru employee said “we stop making those after 6 o’clock. What? Your special is only valid for 4 hours?3. Gave this location a third try and of course they do nothing but let everyone down. 80 degree weather day and I tried ordering a iced coffee. Their response, we’re not serving anymore iced drinks today, our machine is down. Understandable that things happen but how do you not have a contingency plan or something.This owner doesn’t read these reviews or anything. He’s cool with just collecting his and doesn’t address any of these complaints with his staff. If you do read this however, you’re the lousiest owner/partner/operator in the entire city and the other reviews back up this claim. How did they approve you for a location?

I love this Tim Horton's! Best one around as far as I'm concerned. The staff is friendly, courteous and considerate which goes a long way with me Long story short David and his manager (don't know the managers name) are the best! David makes me laugh and greets me as if I am an old friend. I appreciate the new staff as well...thank you. Go team!

I understand the issue with people coming in 5 minutes before close. What I don't understand is locking the doors an hour in advance. No one is going to walk through the drive through.