Mcdonald's - Darlington

Wouldn’t recommend. Been scammed out of £9 by ordering food that I had been given the cheaper option

Just called in for 2 ketchup breakfast buns and a cheesy flatbread. The guy who was operating the drive thru had a definite edge when I ordered and when I went to pay 2 cheesy flat breads and 1 ketchup breakfast roll flashed up on the screen. I told him it should have read 2 rolls and 1 flat bread. He corrected it I paid only to be asked to confirm what I ordered at the next window which I did. I was then handed what I thought was my order and drove the 5/6 miles home. Imagine my surprise (not) when I found 2 cheesy flatbreads, 1 breakfast roll and a hash brown inside. I'm not a moaner or a whinger, but this isn't the 1st time they have got the orders wrong in recent months and I would advise people to check the contents of the bag before driving away.

We visited this branch during half term, with friends and their children, travelling back from a break. It was extremely busy. The car park was full, drive thru was tailed back and the restaurant was heaving. Service took ages due to the volume of customers and we waited so long that I thought they’d mislaid our order. Our friends waited even longer for theirs. Today I got a notification of a parking fine as we apparently were there for over 2 hours. Considering how busy the car park was and the number of cars, none of us noticed any signs-how silly of us to keep our eyes on the traffic rather than looking for signage!! We were legitimate customers and between us bought 7 meals. And waited a long time for them. Definitely don’t recommend unless you’re happy to throw the food down your throat or happy to get a parking fine. Sheer robbery and deception.

I received a £100 parking fine while dining at this restaurant as a genuine customer. The customer service team refused to address the issue. Despite being a loyal visitor in recent years, I will not be returning. I spent a long time in the restaurant, waiting for my son to finish his driving test, and made several orders. Unfortunately, my second order was not brought to the table, so I had to go search for it. I found my coffee sitting on the counter, clearly neglected for some time. Despite this, the issue of the fine overshadowed any concerns about the quality of the coffee.

My friends and I stopped by this restaurant on our way to the soccer game. We had a good Big Mac and 20 chicken nuggets, but were disappointed that they didn't serve any pints. Up The Boro (UTB)!