Rita's Italian Ice Frozen Custard

$15 for a vanilla cone which the icecream swirl was only about 2 to 3 swirls high and a messy cyclone cup

The absolute worst service I have ever received at a Rita’s location. My visit started off waiting 5 minutes for the associate to show at the window to take our order strike one. We arrived at 645pm to this location whose posted hours states open until 10pm. I was informed the store was closing early and that we could not order pretzels. Strike number 2. The cherry water ices had no favor nor cherries and were made messy strike 3. This location needs some sort of leadership and professional training to be conducted

Came to visit from California. We were told about a water ice and pretzels. After knocking on the window for a minute. The employee popped up. We were told they weren't making pretzels because it was too late. They were closing early because it was so slow. Not tasty. Bad customer service. Couldn't get a pretzels. I'll stick with Flavor Brigade in The Bay...

I like Rita's. Their water ices are great, but i have a hard time finding the flavor I like...black cherry. C'mon Ritas get the black cherry water ice

Never open on time, but whenever I go here the workers give off heavy angsty kid vibes