Philly Pretzel Factory - Darby Township

I believe the quality of the pretzels at this location lacks because they don't make them on site...idk about u, but that's what I go to Philly soft pretzel for,the freshness of it all. The pretzels at this location fall flat, usually hard, no fluff...ever had a pretzel fresh out the oven??? Not at this location...

Pretty much most vof the time, when we come to Center City, we get our

The pretzels sit out too long uncovered and sometimes they are overcooked. They are called Philly soft pretzels for a reason. Nobody wants a crunchy pretzel.

They are never open when they are supposed to be open because the pretzel delivery guy is always late and then the cashier had a nasty attitude

Every single time I step into this location, the associate is always pleasant with me while getting my pretzel or pretzels.