Burgerim - Danville

AVOID THIS RESTAURANT! It is permanently closed and has been replaced by another establishment. I placed an online takeout order and received an email confirmation with a pickup time. However, when I arrived, I found that it was a completely different restaurant. I called the phone number listed, and it directed me to the new restaurant instead. I was charged for food that I never got! I responded to the confirmation email requesting a refund, but I received no reply. I ended up having to dispute the charge with my bank!

The service was exceptional, and the food was incredible—huge portions! I really enjoyed the sweet potato fries; I'm a big fan of them!

I ordered a chicken sandwich, which was listed at $10.99. When it was served, I noticed it came with fries, and I was charged over $20 for a thin sandwich. The server informed me that all sandwiches now come with fries and that I couldn't order it without them. Very disappointing experience.

I would give this place 0 stars if I could. Don't waste your money or time. I ordered the slider platter and it was overcharged damn near 30% more than the El Cerrito and Vallejo locations and the 4 different burger options we chose were terrible. The bacon wasn't even fully cooked on one of our options. The fries had no seasoning and were overcooked and the onion rings tasted like ****. I WILL NEVER COME HERE AGAIN! You got my money once but never again!

I love taking my daughter here for a quick lunch. She has the kid size burger while I usually have the angus beef burger. Love to explore Halal options in the Bay Area. Would love to come back and explore more of their menu.