Firebirds Wood Fired Grill

Visited for dinner on Sunday, 10/8/23 and our waitress was fantastic. Thank you very much

Our server was nice. A bit of confusion by the hostess upon arrival with the table/seating. When food drinks arrived to the table it was like a cattle call. “Who ordered water?, who ordered lemonade? coke for him and sprite for her?” Ribeye for you? NY strip for him? Unusually unorganized and occasionally seeming chaotic this evening. Especially after having talked the place up to our guests when we recommended it as a great place to gather celebrate it kinda disappointed a bit but all in all a good night celebrating Mom's 82nd bday. Maybe not the best choice for large parties and better experiences/service when you're a smaller party? The restaurant was busy for a Sunday evening which may have also played a part.

Nice brunch per usual. FB never seems to disappoint!

First off, the food was great, as always. Our server was one of the best we've had in a very long time. I unfortunately do not remember her name but she was in the section right outside the expo line. Unfortunately the hostess really ruined the arrival experience for us and almost made us leave. We walk into the restaurant and ask for a table for 4. She explains it's going to be a 35 min wait. I look around and see MANY open tables. I ask “are these tables open seating?” Thinking maybe they were because of the bar area or maybe you cut a sever or something. She said “no, they are for people waiting on the waitlist”. Weird... but said ok, put me on the “waitlist”. I get put on the waitlist and because I run a restaurant and bar, realize it's the opentable waitlist that I use. I pull up the open table app to see where I am on the waitlist..... IM THE ONLY ONE!!! I didn't make a fuss and continue to wait.... And wait... and wait. Then, another couple comes up and gets seated right away !! Pull up reservations at this point.... Wide open. Made the reservation and went back to the hostess. Asked her if my table was ready yet, and if not, I have a reservation. She said oh, I see your reservation.. I have a table for you. I really don't appreciate being lied to or dismissed clearly because they refused to do their jobs. They were too busy hanging out and talking to each other, that they were turning away business for you. Give props to the sever and kitchen staff though for turning the experience around.

High quality food, large portions, very friendly service. Really liked the chimichurri steak.