Carvel - Danbury

You're sweating. they don't waste their money. go somewhere else! we ordered a fudgy the wal for the vatertag. every year we do that. this year we moved to new fairfield where we used carvel in danbury. don't waste your money. everyone is just a mess. I will post pictures to show them. I thought it was a joke. I think carl is the owner and he's terrible. we have not only accused ourselves of the cake, but we have paid the 2 dollars more after we have shown the cake. he could take care of less. we got the other cake and paid more. we are so disappointed. I highly recommend not to use this chaos of a company.

Convenient location in Danbury close for a nice afternoon ice cream snack before dinner... plenty of parking as other stores/shops are in the area. Small store but variety of options to choose from. Face masks and social distancing of course... Best to know what you want so it's in an out fast. Good and friendly service 6 soft serve ice creams order one after the other and 1 payment made it easy for the staff and for us. Vanilla soft serve cone is still my favorite. Cone, waffle cone, cup, whatever you like... they have available. No seating inside so head out and eat quick before it melts!

This place is usually nice. Not great but nice. The last 2 times I went were just aggravating. It was hard for them to hear me the first time or maybe they just weren 't paying attention. Had to correct what toppings I wanted. Ask if spoons and napkins were in the bag was told yes and only had spoons. This time I went I lifted the corner of my mask so they can better hear all while my face was still covered. Was told I had to keep my mask on when it wasn 't removed. Asked if napkins were in the bag and was told yes. Once again, just spoons and no napkins. Maybe they just say yes to hurry you out the store bc its only 2 ppl at a time and a line is outside. It would be nice if they could just say can you say that again please instead of just saying yes if it is actually due to not hearing you. I like going here out of convenience but seems ill just have to keep driving to german town for IL Baico.

Called in advance for a fudgie the whale cake. Guy was friendly on the phone. Went to pick up the cake and it was extremely sloppy. Skimped on the ice cream, didn’t cover the whole cake in fudge, whipped cream piping was something a kindergartner could do better. Fudge mess all over the tray and box. Nothing like what is advertised. Pure lazy, will not be supporting that establishment again. The one in Brewster, NY is much better.

I went in their today and i got a small hot fudge sundae with just nuts and whip cream and it came to $5.80 that's way to much to pay for a small. if i got the large one that must cost close to $10. wont be going back their again. I also went in their years ago looking to buy their carvel ice cream cake and the price was more then shop rite charges but i was told by the manger that they don't sell carvel ice cream cake and that was a lie. well anyways if you want ice cream and don't mind paying high prices this is the place for you. also the nuts were stale. With such high prices and i bet since not many people go in their that he has to use old nuts and other toppings.