Uncle Tetsu - Daly City

I ordered 7 cheesecakes and wanted them to be individually bagged as they are gifts for family. I asked the lady TWICE clearly to put the cheesecakes in a separate bag and she still proceeded to add 4 cheesecakes to a single bag with no explanation. I simultaneously take them out as she is added another 3 to a bag and I say a 3RD time individually bagged as she just ignored my request. Then I realized she did because she gave me the other bags to do it myself!! I was like you are so rude. So there I was ok their small counter having to individually bag $90 worth of cheesecake when her male coworker had some sense to ask If I needed help bagging when that's all I wanted in the first place. She is going to ruin the image of this company if just doesn't understand good customer service or how to explain why she would think it was okay to ignore my request.

You gotta try the Japanese cheesecakesSo light and delicious!

I 'm between 4 and 5 stars on this one buuuut I decided to lean towards the 5 star because of the experience. I 'm actually not super into cheesecake, but Japanese style cheesecake suits my fancy more as it 's not as cheesey and more like spongecake (so it 's personal preference .I really like ube too and they do a good job getting enough ube flavor in there (I like my flavors strong. The value is really good too so it 's something you can grab everytime you 're in the mall : Sometimes, the cheesecakes are still warm when you 're there (at least when I 'm in the San Mateo location and the texture is suppppper goood (after you refrigerate them, it changes it permanently. When I was here, the cheesecake was already fridged but it 's still really good.Again, the cheesecake isn 't that cheesey or dense like traditional cheesecake so if you like that, you may not like this as much. But it is lighter and honestly probably easier on the calories at least a little bit. I only get the ube flavor because I remember not liking the other stuff I tried many many years ago but I forgot that maybe it 's possible to sample so that 's definitely the way to go. (I 'd be interested in the matcha and yuzu... and I guess the original because that sounds classic .Service wise, the lady was super nice and helpful. No worries there : Hope Uncle Tetsu continues to do what they do for a long time! Mom is always excited for the cheesecake that we bring back to her in Chicago :

Love these Japanese Cheesecakes! I have tried both the Ube and Pandan Coconut and both were delicious. They are very light and squishy. I liked the pandan coconut the best! Also tried the small tart cheesecakes and they were really good as well. This location was also very kind. The woman gave me samples to try other flavors and recommendations. I would return!

(Hiroyuki Sanada voiceover No this is not a Mazda commercial nor am I co-starring with Brad Pitt or Ryan Reynolds on a Bullet Train which was sugoi by the way.I am here to talk about a fab place to get Japanese cheesecake!Honto desu!Hannah warmly greeted me. Of course, she did. I'm a handsome famous actor.Someone whom I will call Jane Bond said the flavor to get was the Pandan Coconut. I was thinking she was speaking Chinese and calling me Bèndàn which she said means Beloved. But you know as the apex actor that I am, I just could not stay on mission. Hannah obliged and provided a sample of every flavor. And I wondered how she knew the technique to win my undying favor was with a cornucopia sampling of culinary delights. My gosh! I just had to get the Pandan Coconut, the Ube, and of course the Strawberry...because I love Harry Styles.Tastes like StrawberriesOn a Summer evenin'And it sounds like a song...Not only am I a wonderful actor and martial artist; I can sing. So janaidesu ka, watashino utsukushi garufurendo-tachi!And yes, Jane was right. Pandan Coconut is the best flavor yet! Sumimasen, Harry Styro. (And may I add that the Pandan pairs well with Coconut Berry Red Bull. Hannah threw in some samples and a slice of the basque. The ladies loved it!Would order everything again, especially the Pandan!Arrigato gazaimasu, Hannah!Honto desu yo!Woohoo!