Restaorant Las Planchitas

My family and I went to eat at this restaurant and the service was horrible. The waitress took our order and never came back. Another waitress came to ask if we were ok after a while of us looking for our waitress and towards the kitchen. I asked her to please check on our order and she assured me she would and proceeded to take an additional 15 minutes to get back. We had to wait for our food for around 50 minutes. I don't recommend this restaurant if you or your family is really hungry.

The last 3 times I've been here, alone or with a group, I've gotten the wrong order. Today 2 out of 3 received the wrong order. And no refills, even though they come often to remove plates. The wait staff and manager were unfriendly even though we were polite.

Some of the best Tex-mex I've had in Dallas. I had a combo plate, a chicken enchilada with ancho sauce and a crispy chicken taco. The taco was filled with perfectly cooked chicken fajita, lettuce , Tom and cheese. The enchilada was exactly what I expected. Flavorful sauce, moist chicken, gooey cheese, and baked just long enough that the ends of the tortilla were crisp. Beans and rice were on point.

The waitress was adorable. But I don't know exactly what is going on in the kitchen. I asked for the Chile relleno with fajita and rice and beans. And I was surprised that my order was out super fast. Well when I dug in because this was my first big meal of the day at 2:00 pm Friday my fajitas were cold. And I asked the waitress is this suppose to be cold she said no I will fix this. I hate returning my food. And yet she came back with my cold fajitas and rice and beans were not hot they felt like room temperature. I sure was not going to send it back twice. It should of been right in the first try. I am so disappointed. And then you tell the waitress and what can she do but be embarrassed. I told the cashier as well and her response was did you tell the waitress. And I said yes. Abs yes she sent it back. But brought it back the same. She would not know she is just the waitress not the cook. Will not be coming here again for a while until I forget because I love this place and have never had a problem. Till today

This place is great! Has a big menu with lots of different dishes u don't see on any other menu. We started with a layered bean, queso, chip dip served in a huge beer mug. It was delicious. Tortillas r homemade and delicious. My husband had the enchilada plate. The refried beans r fresh and the rice is delicious. I had a chicken stew with fresh zucchini and tomatoes. It was so good. The service was very good, the place is clean. I loved this place. Can't wait to go back.