Freddy's Frozen Custard Steakburgers

I?m giving a 4 star because they are still working with new team members. I did an online order and waited 30-45min for my food. They had up to 10 team members at counter and another 6 in the kitchen. Only urgency I saw was coming from the manager. My order was 100% correct when I got it, so that was a huge plus considering. Will try again later and hopefully the service of getting food speeds up.

Last time I went they shorted me on french fries.???? I called, and the lady said they would make it right. Here is the proof. (Pic) Very professional, and handled like a boss. Just know when coming here you're going to wait in line. I would not fault Freddy's for that. If a place is good, it's going to bring customers. Freddy's tastes way better than that other Sh???? down the street. Call me the Terminator baby! Cuz I'll be BoCk! ????????

Went to grab a quick supper because the drive thru was empty. 20 minutes later and after having to request my change twice, my soda twice, receiving a soupy sundae that had no whipped cream I left. Only to discover that the beef hotdog was like a beef jerky stick and nothing like the picture on the menu. I have attached the pictures of that and the non-bun bun. Won't be going back.

Long wait (approx 30 mins) for food. Food was hot and delicious when finally received. However, that was overshadowed when getting order, there was a huge pile of trash and garbage piled up in the work prep area visibly right behind the counter. Employees walked through it and cooks continued to throw more garbage on the pile. Floor was filthy. Seems like only teens were working. Courteous but no supervision. Disgusting. Took my food to go. Almost canceled after seeing garbage. But had already paid and waited 30 mins.

Freddy's is a good hamburger lunch. And more. And they have a fry sauce you'll want to try. Check out their menu. There are lots of choices. Only been there a couple of times, and it's clean, and has good, quick service.