Pappas Bros. Steakhouse - Dallas

Lovely. Just took an extra long time for a bottle of wine to get to our table.

Heather continues to always hit the mark with wine selections. Troy’s pace and attention early was a little unusual for our typical experience but food was tremendous

We’re long time customers of Pappas, selecting to dine on our anniversary. Beautiful setting in wine room. My wife had her heart set on the Steakhouse Salad, our perennial favorite. Both came out quite different than what we had expected. When we asked our waiter, he confirmed they had changed the recipe about a month ago. Couple of opinions. First, no mention of the change appeared in the description of the salad on the menu. Odd a restaurant of this caliber would not update the menu for details other than price. Second, if management was on their toes, they would train servers to notify guests of the change occurring over a month ago. This was not a minor modification but a completely different product. Finally, in a restaurant of this stature, recognizing our disappointment, the server should have asked if he could replace the salad with one more to our liking. Summation, poor training and very poor service. It’s a fine place but they completely missed the mark on our anniversary.

Christopher, our server, was amazing. He listened to us, suggested more than one idea for choices, and had a great personality! Cheers!

The food at this restaurant never disappoints, and the service is top-notch. I highly recommend dining here!