Wendy's - Dale

Frosty machine was out of Service Food: 1 Service: 1 Atmosphere: 1

Not good. Waited about 5 minutes before I even saw an employee. The first employee I saw just shouted for another. The second employee came to the register and said I would have to wait for ANOTHER employee to come up to take my order.... seeing as there were no other employees I had to wait another 8 minutes to get my single CHEESEBURGER...just a cheeseburger... Terrible experience. Like do people work here or not??? Service: Take out

We had salads. The lettuce was old. The dining area was dirty and sticky. Food on the floor. Service: Dine in Meal type: Dinner Price per person: $1–10 Food: 2 Service: 3 Atmosphere: 1 Recommended dishes: Wendy's Fresh-Made Salads

Just left a company picnic at holiday world. People with me were hungry. Only place to eat besides Denny's was Wendy's. We went to the driv thru. Waited at least 25 mins in the line to order and we were the 3rd car. Got to the window, they told us they were out of medium and large drink lids. Already frustrated we said ok we will take small drinks. Still charged for the ones that come with the meals. No discount. Pulled around and waited another 15 mins just to get to the window to get our food. Finally get to the window to pay and waited another 7 mins to pay. Finally got our food. Hit the road back to home. Wife says wait a minute as she's preparing my spicy chicken sandwich so I can eat while driving. She felt the chicken and it was cold. She did more tearing into it and it was COMPLETELY RAW. The breading was falling off and the chicken was RAW. If she hadn't looked at the sandwich I would've taken and possibly swallowed raw chicken. We turned around and headed back to Wendy's. Everyone else's meals were fine as they ordered burgers. As soon as we pulled into the parking lot I got out of the car with the raw chicken and proceeded to the drive thru to let people know not to eat here and showed them what they served me. As I finished the drive thru I went to the people walking in and showed them and suggested they find another place down the road to eat. Went to the front door and they had locked the doors. Luckily a customer let me in. Walked to the counter told them I wanted my money back and showed them what I had gotten. RAW CHICKEN. She asked which chicken I ordered. I said it didn't matter. She then again asked and I told her the spicy chicken. Woman at the counter yelled don't serve the spicy chicken. I was like...don't serve any of the chicken. She kinda smirked and proceeded to give me the 7 dollars and change back for just my meal. I wanted all of it refunded because it the ordeal. I said I will never return and I will let others who I know visit holiday world to not return either. I finally left. And had to wait till I got home to eat as I was so disgusted.

The drive through is SOOOO slow. We waited for 35 minutes for our food. The fries were brown and funky because the frier oil should have been changed. There were other problems too. Food: 1 Service: 1 Atmosphere: 1