El Pollo Loco - Cypress

Ordered lunch for company outing. Placed catering order online. Very easy process. Food was outstanding!!!Vegetarian options: Salad, coleslaw, broccoli corn. Also grilled veggies.

Was not able to use the app for my order.Can I get my order points added to my acct?

Worst customer service ever, they asked like in the movies you know like what did you want, and the prices to much i feel like i was eating like a baby chicken pieces are too small...almost $20 for 3 small pieces of chicken like what..overall bad experience at least Popeyes is a little more expensive but is worth my time and money....

I have been here a couple times with me and my wife always have some sort of attitude and also they don't follow directions when you ask him well done browned the chicken.Today some Mexican girl or Hispanic girl at the drive-thru I asked her that the legs were not well done but she came back with some old wings which I didn't see until we got home bad service and bad food ?

We don't have pollo loco where I live, never tried Mexican chicken until now , it was delicious no doubt . I had a little inconvenience at first because it was a too crowded and my order was wrong , but a nice lady helped me a corrected my order right away , I believe she was assistant manager , dont remember . But great chicken and staff was nice to me ?.