Dunkin' - Crossing

Everything was so great The service was 100% perfect and nice

I called this store about 3am’sh to ask when fresh donuts are put out, and the person who answered the phone answered like I was calling her house with the tone and nasty attitude she gave (Ignorant Ghetto). I decided to wait until 4am when the Quincy one opens because their customer service is Excellent.

How do you not have a restroom. Do you want people to **** on the side of your building?

I am loyal customer most week end as I am working around that area. But today I was having work and went there to buy machkien both glazed and chocolate 50 for me and 50 for my friend who was with me there. First of all the employer she find not even say hi or sorry while we wait more than 20 minutes she just keep making ready her online orders. And as customers we deserve respect and good customer service. She did not bother to say sorry for how long we waited!!! When she come to listen to as she said with her rude attitude can you plz pay first before she listen out order properly. So disappointed the employee name is Mishal !!! The worst customer service tonight!!!!

1115 PM deranged vagrant asked for change, cramped parking, cars likely involved in non-donut activities. For a Jacksonville girl, this was all run of the mill.I recommend the double chocolate with sprinkles.