Kfc - Cromwell

A really nice kfc location. The staff was friendly and constantly kept the restaurant cleaned while we were there. Comfortable dining area too.

Messed up my order and the phone is busy.. they had two people eating... no need for not being able to pick up the phone.. now I have to go to the store and be a karen..Karen... congratulations you've won today's not picking the phone up prize!!

Service was great, fast. We got a bucket of chicken, 3 sids plus biscuits and they gave us a free drink an it's in a cool bag with a spout!

Update: I have been here again recently and the service has improved, although sometime you are still ignored for several minutes. I understand that employees can be busy, but all it takes is a greeting or saying they will be right with us just sothat you know you are not being ignored. Totally ignored by employees. I went in around dinner time, there was only one othercustomer inside the restaurant, they were waiting to recieve their order. No one ever came over to take my order. Employeeslooked over multiple times, some even walked past the counter totally ignoring us. When the other customer recieved her order,the employee just turned around and walked away. I stood there waiting for almost 10 minutes and was totally ignored. Anotheremployee was on break in the lobby and walked past to go out the door for a smoke and they said hi but didn't do anything oreven call over another worker to help us. Also not really a complaint but just something to be aware of, the radio was loudlyplaying some music that was on the inappropriate side for a restaurant to be playing. If you are going to go here, go to thedrive-thru, don't go inside since the drive-thru seems to be more important than front counter service.

I'm just gonna rate the food. The KFC Spicy Chicken Sandwich was excellent. Cole Slav was very good, the pommes were very good and the cookie was good. Very good food everywhere.