Starbucks - Crestwood

My go-to place for my mocha Frappuccino when visiting a property I own nearby. Staff is always friendly and accommodating.

The honesty for charging me the wrong order knowing I would have drove off made me feel amazing thank u so much ?

Ordered Americano with extra cream and sugar, got neither. Food was ready and getting cold while I waited for my Americano (among 2 other drinks) for more than 15 minutes. Furthermore, they were out of the new flavor that they're advertising, which was the reason I even went there in the first place. It felt like I was at a knock-off gas station Dunkin donuts (no offense to Dunkin)

My husband and I order from the Crestwood location very often but lately, we’ve had very bad experiences. Most of the employees are nice but there is one person that is very rude and consistently makes our orders wrong. I don’t want to put her name in here but she has lime green hair. I can’t name every single instance that we’ve had a problem with her because this message would be 10 pages long, however just recently, my husband went in there and she made my drink wrong not once not twice but three different times and got more rude each time My husband told her it wasn’t the right drink. It wasn’t a complicated drink there was no add-ons. It was just a plain hazelnut shake and espresso and she kept making the hazelnut cold foam drink even though my husband told her it was not the right drink. Then, the next time we were in there, which was the next day she must have recognized us, and while she was making our drinks, she took one of the lids for our drinks, rubbed it all over the counter, which had Liquid on it from other drinks that had been spilled, and proceeded to put the lid on one of our drinks. Today, my husband stopped in after work, and he waited 39 minutes for two drinks because she was ignoring everybody that was in the café and just taking care of the drive-through even though there were two other employees making drinks for the drive-through. But she had time to take care of two people that walked in after us, and they seemed like they were her friends. She took their order and got them their drinks before she even started making ours. Like I said at the beginning we stop at this Starbucks very often but with how rude this person is it really makes me consider going to a different Starbucks.

They have the new clover vertica single cup, on demand brewer.??????