Costa Coffee - Feedback

Lower Costa in the shopping centre. Appalling service from rude staff who couldn't be bothered to get up and serve me. They were too busy sitting down and chatt...

I was there when A.Perry was rude to the Costa staff who are not only friendly, but kind and helpful. By the looks of A.Perry’s other comments, she’s just out f...

Server who had a bad earache was very friendly and efficient. Server with the tattoo on her forehead was on her phone a lot even though there was a long queue n...

Cleaning tables seems to be an alien concept here..

Nice food and drink and good service but really let down by the standards of cleaning see photos

Wednesday 4th August and we came here early morning for a coffee. The branch is located on the ground floor in County Mall. The young guy who took our order, wh...

Visited this branch 10 times. I thought I'll give them a chance to improve, before I say something. Coffee always cold, room temperature. I'm having same coffee...

Not so keen on the social distancing but staff were friendly and helpful in a well organised restaurant and clean toilet

Laura the assistant manager is worse manager I have seen costa so far . Customer service is so lacking and no empathy. I have decided not to come here but had t...

Stopped by to get a glass of milk and didn't know where else to get one in all honesty. Bar staff stepped up and were wonderful about it. Bathroom was not very...

Disappointed that you don't sell packets of mini waffles they are my favourite, big one's are not nice to share please bring them back

Young lad called Casper in Crawley , County Mall shop was up to his eyeballs but took time to check out allergy files for the drink my son wanted , for peanut a...

This place is wonderful I have been coming here for 3 years and I can tell you this place is doing good the staff is amazing and the coffee is delightfully

Great experience, re-made a coffee as the milk was off (noticed before even giving it to me which was a great!

Staff are always nice to speak to and they are still happy to serve when you standing there for 5 mins choosing what to have as they have so many options

The staff is always friendly and willing to help, even if you've only been there for 5 minutes. There are plenty of options to choose from on the menu.

The staff were extremely friendly and attentive. They have a wonderful variety of food and drinks that they carefully select and enjoy.