Mcdonald's Cranbourne Express

Two ice creams that do not taste properly. I talked to the staff. no declaration or refund offered. we threw them out. normally happy with mcdonalds eat, but not this time.

I always visit these mcdonalds with my children who can never get them, soft ice cone or sinks them always say, sorry not today. bad management always a cue and I wait on the other day for 2 frozen drinks lasted long. how hard it is to get 2 drinks. other people ordered drinks there after us and they got it first how does it work? also they should have more than 1 register open disgusting .verges your act together

Service was slow, cashier was very uninterested in her job and when I received my order after 5 minutes of waiting I received a warm flat coke that had been sitting on the bench and the ice had melted. I asked for another one and a roll of the eyes I received with a new drink. My chips were soggy and my cheeseburger was cold.

We were at the queue at 4.55pm. Waited for 1.5-2 min. When it’s our turn, the staff member told me that he can’t take anymore order. My 3 year old daughter only wants the sundae. I’m sure it’s not so hard to make. Refused to take our order. She was very upset. It’s not the first time I had bad experience. I will never ever buy from Cranbourne MacDonald again.

Very poor customer service. Just to place an order took way to long and once I got my order they had forgotten the kids toy in the happy meal. Once we sat down to eat the food was cold and stale Seemed like the oil they cook everything in hadn’t been changed in a while, I would not go back