Shane's Rib Shack - Covington

I won't be returning. The service was lacking, especially considering I was the only customer at 7 PM on a Tuesday. I hadn't visited Shane in a long time, and today's experience was disappointing. Perhaps I'm mistaken, but the portion sizes seem much smaller, the dishes were lukewarm, and nothing tasted fresh. I'm giving it two stars, and that feels generous.

I felt welcome in this Shane? Rib Shack. Precious was very professional and knowledgeable to answer the question I had. I received good customer service and the Pulled Pork and Texas Toast was good. Update: I ordered Chicken Tenders; they are small pieces. I should have gone to Shane? Rib Shack website to see how the Chicken Tenders looked (before I ordered them). I don't want to buy Chicken Tenders from them again.

If I gave him a 0 star. We ordered our food to go out at 7:50. They informed me that it was about 20 minutes to cook for the burgers. No PROBLEM. We sat in the stands between the hour 7:50 and 8:20 3 other people came in, ordered and left with food in the hand. At 8:45 almost 1 hour after the order I ask how much longer. More than patients for the 20 minutes it takes to cook a burger. And we will say that the ticket has not returned there, but 3 other orders have made it successful there and prepared it. From the time of 8:20, when the last customer served 8:45, we stayed at the front without one while they had closed. When they came out of the back, one of the cashiers ensured that she could take her food home before we had to go to ASK where our food was. We had EVER at Shane 's. To cover everything, we went to my son's birthday because what he wanted for dinner, but didn't want to go to the house.

I ordered the door. We ordered the 2 meat plates and 2 vegetables. It should have BBQ sauce on the grilled chicken and the smoked chicken wings. No ounce BBQ sauce anywhere. Secondly, my smoked wings were burned and cooked and barely meat. I couldn't eat her. The grilled chicken was so dry and over boiled that my mother crocheted over to a piece of it. It was a rather expensive meal that was extremely difficult to eat. We threw it out. I tried to complain by phone, but the phone was busy forever.

The ribs were absolutely the best I've ever tasted! The sides were delightful as well. The peach cobbler reminded me of my grandmother's recipe. What more can I say? Oh, and the fried okra was cooked to perfection!