Bishamon - Covina

I have never experienced worse service anywhere. This person Hero is turning away customers with his bad attitude for no reason. It was my birthday and we wanted spider rolls. We have been coming here for years, so there must be new management. I am so embarrassed; he outright refused to serve us and wouldn't even let us order takeout. He simply said no and told us we were not welcome, even though I have celebrated every birthday here for the past 7 years.

I used to visit this restaurant often with my family in the past. I don't come here as often now, but every time I do, it seems to be a little bit worse. The service is extremely slow, even when there are few customers, the prices are much higher compared to other nearby restaurants, and the quality of the food is questionable. Although I used to love this place, I will not be returning in the future.

The food is good when you finally get it. I understand that good food takes time. That's why service is so important. They had one girl in there that knew what she was doing. The other waiter was running in quicksand. Drinks late or missing. Food brought out of order or not at all. One of our 7 guests literally got his sushi when they brought me the bill!! I will never bring a big party to this restaurant. I expected a higher class of service at a Japanese restaurant.

Love the ramens! The susbinis great but i like going herenfor the ramens. Try the shoyu (so rich and garlicy) and the creamy tonkatsu ramen. Ramens come with a side salad with an amazing housemade Japanese dressing. The indoor seating is booths with chairs as well as a sushi bar. It's a great date spot on a weeknight as there are fewer patrons during that time. Beer selection includes bottled and draft beers. Waitstaff is always friendly and checking on you.

Such a great place to eat, drink, sing, enjoy life every week with friends or make new ones ; the food is amazing and the vibes are perfect! Thank you so much!