Cross Point Brewers Fayre - Coventry

I went here with my OH for the first time today. The first thing I noticed was how clean it was. We had lunch which was very nice. The prices are fairly...

Auful experience ! Went with 15 work colleagues, ordered a salad. Unfortunately I felt very unwell and asked politely to cancel my order. I had not received...

I went here with my OH for the first time today. The first thing I noticed was how clean it was. We had lunch which was very nice. The prices are fairly average for the area but you certainly get value for money. Staff are really nice and made an effort to make sure their customers are happy. I will certainly go there again and I hope the service and quality of the food are as good every time. Families are welcome and there is plenty of space in the pub as well as a small beer garden out the front and a car park around the side.

Auful experience ! Went with 15 work colleagues, ordered a salad. Unfortunately I felt very unwell and asked politely to cancel my order. I had not received the food at this point and thought as it was salad it wouldnt be to much trouble, however I Was told that this was not possible as they had plated the salad. The staff were rude and unhelpful. I then asked 3 times to speak to the manager and was ignored by both front house staff. The manager finally came out from the kitchen and again I explained that I was unwell and did not mean to inconvenience any body. The manager rudely told me the cost of the salad would leave them in a worse position as it has cost them to make the salad. The manager then told the staff member to refund me. The manager then put her finger in my face and told her colleague to remember my face and to never serve me again ! If that's not enough she then returned to the kitchen and 5 minuets later came back to me shouting at me in front of everyone telling me to get out of the pub. Very unprofessional, rude and embarrasing. Shocked is an understatement. This place is disgusting and has no etiquette when dealing with their customers. Totally disgusting attitude by all staff at this place. I can safely say I will never be returning ! Disgusting behaviour by all staff.

Breakfast rating Only we paid 9.50 per for unlimited breakfast. We had 2 chopped eggs made perfeclty and still runny. Sauces, bacon, mushrooms and beans were cooked nicely. The water was nice and hot for a proper cup of tea.latte was also good from the machine. The staff was nice and helpful. I wanted to say the pancakes were cold, but you can just put them in the toaster and they were great. You can also have the Danish pastries Breakfast is great, but no idea how lunch or dinner is.