Pizza Roma - County Durham

Food ok but staff seem to have a problem getting an order correct if you order more than 1 item even when they write the order down. My advice is to collect from shop and check order before you leave otherwise a meal will be spoilt. Their customer service is not good at all!!!

Terrible service , takes 2 hours to deliver to bottom of the street , avoid this awful pizza shop , the staff are really rude , and food is like its out of date, I would not go back there if it was my only option !!!!

This place has changed hands and now its absolutely ran into the ground... Rang up told it would be an hour and a hour and half later still no delivery. Of course when you ring you get its on it sway its on its way... Didn't even tell them my address but its on its way. Its all greed don't take all the orders if you can't deliver... Never again not worth the wait anyway...

Arrived 30minutes late, cold, rubbery and wet, actual water running around in plastic chip tub: Called restaurant and advised them, person who answered didn’t respond was left saying ‘hello? Hello? Is anyone there?’ For another man to come on the line and say ‘no, that’s not right, I just cooked this’ I explained I was happy to have them come back and check. Again told ‘no, I have personally just cooked this, I can send another but I am very busy’. Appealing customer service, disgusting, inedible food. Binned and ordered from elsewhere.

Never waited 2 hours for 1 sml pizza and 1 kebab meat with chips !!! Soggy, greasy tasteless pizza. Bullet like chips and tasteless kebab meat. Boycotted this place for a couple of years due to a mega delivery wait time...but thought we'd try again as our other fave local pizza shop was closed. Wish we hadn't bothered !!! Try Albertos uf you want a pizza you can taste !!!