Pizza Perfect - County Durham

I had a horrible experience with this restaurant. I ordered food from Uber Eats with a delivery time of 1:50am-2:10am, which was acceptable. However, the food arrived at 1:20am, half an hour early. When I tried to call and request a new order because of their mistake, they hung up on me multiple times and told me it was not their problem. I ended up with cold chips and a cold Parmo because they refused to send a fresh order. The service was terrible and the food was inedible. I had to eat some of it because I was starving.

The pizza was delivered all smashed up, and my friends' pizzas were missing toppings. When I called to complain, I was rudely accused of trying to get free food and lying. The person on the phone was very unprofessional and then abruptly hung up on me. I would recommend finding another restaurant to order from.

The food at this restaurant is great. They have also recently made some improvements.