Ozone - County Durham

The food and service was average. Red curry lacked any depth of flavour and was too sweet. Beef and black bean was very salty. The salt and pepper chips were massively over salted. Although quiet staff were not present to refill drinks and ask if our food was okay. Overall, the quality of the food and experience did not match the cost of the meal. A shame as previously this restarant was fantastic.

My husband and I went for a meal in the Ozone last night and it didn’t disappoint. Both our meals were absolutely beautiful and very tasty. I had the Thai red curry and my husband had a steak. No complaints at all. Service was also very good. Obviously, it’s Seaham Hall so it’s a bit pricey but in my opinion worth it.

We haven’t been into Ozone at Seaham Hall for a few years and popped in recently on a Friday afternoon, not having booked. The starters and main were fantastic. Highly recommended.

I booked Ozone for my wife’s birthday as it menu and photos of the food looked very good. We’re both veggies and find it hard to find decent restaurants that do good vegetarian dishes. We were not disappointed. The quality of food was impressive. We had tempura vegetables and summer rolls to start. Then I had the best vegetable green Thai curry I’ve had in a very long time and my wife had the Nasi Goreng. To finish we both had Eton mess. The ambiance was very peaceful that echoed the pan Asian cuisine. As the restaurant is in a hotel that has a spa a lot of the diners were in white bath robes. So it’s the first restaurant I’ve eaten in where I felt overdressed in jeans. In my booking I asked for a quiet table as it was my wife’s birthday and we were sat in a corner by a large window overlooking the beautiful garden and there was a birthday card from the team, and the young lady (sorry I didn’t catch her name but she gets married next year) who took us to our table wished my wife a happy birthday, all of which was a nice touch. We had arrived at the main reception of the hotel as there was no proper signage for the restaurant. The helpful receptionist gave us directions and we had an exotic and tranquil journey along a water lined tunnel that transported us to Asia.

The restaurant and the spa look great and there, it ends. Poorly trained staff, who did not know or care what was on on the menu, no attention to detail, we were left to get on with it. No staff were available....and we were extremely patient, so we had to search them out. When we tried to get the bill, two members of staff were on the other side of the room, chatting to each other, in their own world. This was one very long meal.