Mcalister's Deli - Council Bluffs

Great atmosphere, great staff, and most importantly great food.

04/26/24 130pm The manager at the Council Bluffs location hung up on me after trying to get a refund. DO NOT USE THE ONLINE ORDERING!

Service has gotten much better. Mgmt is much friendlier, and customer focused! Good good!

Love stopping here for a bite! Workers have always been pleasant every time I have been here, even when they are busy during a rush.The menu is quite large with lots of options to choose from. I usually end up getting the Southwest Chicken Sandwich which has ALWAYS been delicious every single time! And usually I order a side of mac n cheese as well, which has typically been that great creamy cheesey goodness you expect for mac n cheese. Today I ventured off my usual path and did a half sandwich and half salad. I tried the southwest chicken avocado salad for my salad I was thoroughly impressed with how filling this half salad was and it looked fantastic FRESH! Chicken was cooked perfectly thinly sliced so it was able to be eaten without a struggle. I was hesitant to try the chili lime vinaigrette dressing it came with, but I'm glad I forced myself to try it. It really took the salad to the next level. I don't typically like vinaigrettes (or limes) so this is saying a lot!I also tried the Oreo cheesecake today huge win. Pure delicious ruin all the healthy food you just ate but it was worth it goodness!!There is quite a bit of seating here feel like it has always been clean and taken care of during my visits. The restrooms are single person stalls, which also have been clean every trip I've had to use them.

My husband came in and ordered our food. He ordered a club for me. I start to look it over and only one slice of bread had mayo on it. The bacon? I asked him to order extra for me, lol...this was so sad. It barely had a thin full piece on there. Definitely will never get anything from there again. For a first time, I'm ashamed for your establishment. I want to post a picture but, I'm not seeing a place offered.