House Of Douglas Scottish - Cosby

I was really excited to order online, filled my cart and paid.. on October 15. Since then I have had no clear response on when I will receive what I paid for. I have emailed, messaged and even called. The lack of communication is highly frustrating when Irespected this company so much and looked forward to their goods yearly at our medieval fair. A simple shipping date would beappreciated and I don't feel that was asking too much when the website stated orders were to be sent on Mondays. How manyMondays must pass? Unfortunately even if I ever do get the order I placed, doubtful I will ever order again.

Bought chocolate chip shortbread, puff pastry stuffed with cinnamon and raisin, and oatmeal cookies from them at a farmers market. $14. Shortbread was borderline rancid, pastries were bland and not fresh tasting, and oatmeal cookies were so bad wespit them out. Everything tasted too old...why??? Surely you must know the freshness of your baked goods. I'm disappointed.Maybe if you read this you will realize the error of trying to sell stuff that you knew wasn't fresh. Sorry

Great customer service!! Delicious baked goods!!! we especially love the lemon poppy seed pound cake, and the cookies( oatmeal raisin and oatmeal choc chip) ,eccles cakes and selkirk bannocks. Will definitely order again!!

I was unable to find the actual bakery. But I have bought their bread and other delicious treats from their booth at festivals and farmers markets. Their Struan bread is my favorite! Their scones with strawberries and whipped cream are to die for!!!

I recently purchased the lemon shortbread and empire biscuits. Both are amazing! I would travel the 1 1/2 hours from my house to eat their desserts....